PRIVACY POLICY

    Last Updated: 2/1/2026

    At CardBox, we value your trust. This Privacy Policy outlines how we collect, use, and protect your personal information while you use our digital identity and service directory platform. By using CardBox, you agree to the practices described in this policy.

    Public vs. Private Data

    CardBox operates as a public directory. It is important to distinguish between private and public data:

    • Public Data: Information you add to your "Digital Card" (Name, Business Phone, Service Category, Work Photos, Location) is visible to everyone. This is necessary for customers to find you.
    • Private Data: Your account password, payment details, and OTPs are encrypted and never shared publicly.

    1. Information We Collect

    • Account Information: Name, email address, phone number, and password.
    • Usage Data: Information on how you interact with the app, search queries, and profile views.
    • Device Data: IP address, browser type, and location data (if enabled) to show nearby providers.

    2. How We Use Your Information

    We use your data to:

    • Create and manage your Digital Identity.
    • Connect Service Seekers with Providers based on location.
    • Process payments for premium listings.
    • Send important account updates and security alerts.

    3. Data Sharing & Security

    We implement industry-standard security measures (encryption, secure servers) to protect your data. We do not sell your personal data to third parties. Data is only shared with:

    • Payment Gateways: For processing transactions securely.
    • Legal Authorities: If required by law or to prevent fraud.

    4. Your Rights

    You have the right to access, edit, or delete your CardBox profile at any time via your dashboard. If you wish to permanently delete your account, please contact support.

    Contact Privacy Team

    Questions about your data? Email us at privacy@cardbox.in